Delivery and Returns
Our deliveries are FREE*
Most of our items are delivered by courier and will require a signature. Standard deliveries are Monday to Friday during 8am - 6pm/7pm. However, , if you prefer, we can offer morning deliveries or Saturday deliveries - just drop us a line for a price for this.
*There are exceptions for our free delivery and they are Northern Ireland and non mainland UK. Areas such as the Highlands and Islands can vary too and this depends on the exact item you are looking at. If you are in these areas and you would like to know the exact price for delivery please do drop us a line for an accurate delivery quote.
We deliver to UK post codes only at the moment.
Contact us to let us know that something isn’t right.
You can return anything to us in unused condition complete with its original packaging within 14 days.
We strive to give you as much information about your item at the point of your order both with clear images and script with sizes etc clearly laid out and so we charge a 20% restocking fee for when customers wish to return items to us for any reasons for example too small for a space / too large for a space or wrong shade of cream for instance or it just will not go up my stairs.
If your order has arrived damaged please, if possible, forward images of the damage but still keep the original packaging ready for the return journey.